About Cherub Care
Support that starts with listening.
We believe good disability support isn't about following a script — it's about understanding a person, and building something around them.
Our Story
Built from real conversations, not a template.
Cherub Care began with a simple observation: too many people felt like a number in their own support arrangements. Appointments were scheduled around rosters, not routines. Support workers changed constantly. Communication was inconsistent.
We set out to do things differently — starting every relationship with a real conversation, and building support around the person in front of us, not a standard package. That approach still shapes how we work today.
As we've grown, we've stayed deliberately focused on the fundamentals: listening well, communicating clearly, and being reliable — because those are the things that actually make a difference in someone's daily life.
Our Mission
To provide disability support that genuinely reflects each participant's goals, preferences and circumstances — delivered with consistency, dignity and respect.
Our Approach
We start with listening, not paperwork. Every support arrangement is shaped around the individual, reviewed regularly, and adjusted as goals and circumstances evolve.
Our Values
What guides how we work.
Dignity
Every person we support is treated with genuine respect, in every interaction.
Choice & Control
Participants make the decisions about their own support and their own lives.
Honest Communication
Clear, straightforward communication with participants, families and coordinators.
Flexibility
Support that adapts as circumstances, goals and needs change over time.
Person-Centred Support
Support shaped around you — not the other way around.
Person-centred support means every decision starts with your goals, your routine, and your preferences. It means support workers who take time to understand how you like things done. And it means an organisation that listens when something isn't working, and adjusts.
Why Families Choose Us
What participants and families consistently tell us.
Consistency
Familiar support workers and predictable routines.
Communication
Clear updates, with no surprises along the way.
Genuine care
Support delivered with warmth, not just efficiency.
Ready to have a conversation?
Reach out and tell us a little about what you're looking for — there's no obligation to proceed.